Privacy Policy
Information We Collect
a) Personal Information
We may collect personal information including:
- Full name
- Phone number
- Email address
- Location (city/state)
- Travel or event-related preferences
- Any information voluntarily provided via forms, calls, WhatsApp, or message
b) Automatically Collected Information
We automatically collect certain data when you interact with our website or ads:
- IP address
- Device and browser details
- Pages visited and interaction data
- Date, time, and referral URLs
- Cookies, tracking pixels, and similar technologies.
How We Use Your Information
Your information is used strictly for:
- Responding to inquiries and bookings
- Providing tour, event, and promotional communications
- Running, measuring, and optimizing Google Ads and Meta (Facebook & Instagram) Ads
- Conversion tracking, analytics, and remarketing
- Improving website performance and user experience
- Legal, compliance, fraud prevention, and security purposes
We do not sell your personal data.
Google Ads & Google Services
We use Google Ads, including:
- Google Ads Conversion Tracking
- Google Analytics
- Remarketing and audience targeting features
Google may collect data through cookies or identifiers and use it in accordance with Google’s Privacy Policy.
Google Privacy Policy:
https://policies.google.com/privacy
Users can manage or opt out of Google’s personalized advertising by visiting:
https://adssettings.google.com
Meta (Facebook & Instagram) Advertising
We use Meta advertising tools, including:
- Meta Pixel
- Conversion API (if applicable)
- Custom and Lookalike Audiences
Meta may collect or receive information from our website and use it according to their privacy policies.
Meta Privacy Policy:
https://www.facebook.com/privacy/policy
Cookies & Tracking Technologies
We use cookies, pixels, and tracking technologies to:
- Analyze website traffic
- Measure ad performance
- Enable remarketing and personalized ads
You can control cookies via your browser settings. Disabling cookies may affect site functionality.
Data Sharing & Disclosure
We may share information only with:
- Google, Meta, and other advertising platforms
- Analytics and hosting service providers
- Legal or regulatory authorities when required by law
We do not share personal data with unauthorized third parties.
Data Retention
We retain personal data only as long as necessary for:
- Business operations
- Advertising and analytics
- Legal and compliance obligations
When no longer required, data is securely deleted or anonymized.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights & Choices
You have the right to:
- Request access to your personal data
- Request correction or deletion
- Withdraw consent for marketing communications
- Opt out of personalized advertising
Requests can be made using the contact details below.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
Policy Updates
We may update this Privacy Policy at any time. Changes will be reflected on this page with an updated effective date.
Contact Information
For privacy-related concerns, contact:
Fenex Events and Tours Pvt Ltd
📞 Phone: 9442444904
📧 Email: admin@fenex.ltd
🌐 Website: www.fenex.ltd